Best Of 2011 - Airline
Southwest Airlines wins our airline of the yr cudos.
Consistency, on-time performance, no hidden fees, friendly as well as helpful staff, comfort, proficient prices, as well as proficient equipment treatment are longtime hallmarks of this year's Airline of the Year - Southwest Airlines.
Southwest is too a proficient friend of wheelchair travelers. Very proficient amongst preboarding, identifying needs, as well as helping out whenever they can. This year's trip to Denver nosotros were taking our 300+ pound ability chair. It's ever a fiddling hair-raising when y'all go amongst a ability chair because y'all don't know if a clumsy baggage handler is going to intermission it.
I told the gate attendant that I'd similar to demo hither where just to alternative upwards the chair. She had me expect a infinitesimal as well as brought upwards the supervisor of the tarmac handlers who paid closed attending to what I was telling him, asked proficient questions virtually the treatment as well as weight of the chair, as well as pulled the topographic point down staff together to explicate what I had told him...and made certain he had 4 guys available to alternative upwards the chair as well as process it gently.
Southwest has construct clean planes, friendly cabin staff, the best baggage handlers when it came to loading our chair, gratuitous checked luggage, gratuitous snacks - on the longer flights fifty-fifty approaching a low-cal meal, gratuitous utilisation of pillows as well as blankets, no delays, as well as depression prices.
The solely knock I tin intend of is that at that topographic point is no assigned seating on Southwest as well as it tin live a free-for-all to find a seat. Get at that topographic point early on if y'all don't qualify for pre-boarding to larn ane of the commencement boarding passed - Southwest has iii tiers, A, B, as well as C, as well as are handed out first-come, first-served. Influenza A virus subtype H5N1 boards first, B second, as well as C last.

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